Frequently Asked Questions
Everything you need to know about shopping with Plan C.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location and local customs processing.
How do I process a return or exchange?
You can return any unworn item with original tags attached within 30 days of delivery. To start a return, visit our returns portal with your order number and email address to receive a prepaid shipping label.
Are your garments true to size?
Our collections follow standard European sizing. We provide a detailed size guide on every product page with specific measurements for chest, waist, and length to help you find your perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Where are Plan C products manufactured?
Quality and ethics are at our core. Our garments are designed and manufactured in Italy, working closely with local artisans to ensure the highest standards of craftsmanship and fair labor practices.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your shipment's progress in real-time until it reaches your door.